Returns and Exchange
Product (s) can be exchanged(only incase of damage product) only the products of the same brand within the 5 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect.However, an exchange is subject to availability of the item in our stock or items not on promotion or discount.Contact our customer service center by emailing/whatsapp us images of defected product at contact@sumairaaurangzeb.com or calling us at 0345 0055367 within 7 days of purchase. After our team reviews the product, you will be offered an exchange with same price value product.